Last updated on November 30th, 2020.
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service in accordance with the General Data Protection Regulation May 2018 (GDPR).
While using our Service, we may ask you to provide us with certain, personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to, your email address, name, phone number, postal address (“Personal Information”).
Your information is maintained and held on our systems from the date of your last transaction through our services. This does not affect your rights as a data subject (Natural Person).
We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.
Cookies are files with a small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We will disclose your Personal Information where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such, we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United Kingdom and process it there.
In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
This privacy notice is part of the process where you have the right to be informed. If we collect information from third parties that you have provided, we will provide this information within a reasonable period but no later than one month.
You have the right to obtain confirmation that your data is being processed. You also have the right to access your personal data and to verify the lawfulness of the processing.
Any request is free of charge however, we may charge a reasonable fee if the request is excessive. We may also charge if subsequent requests are made for the same information.
We will ensure that any data subject access request is actioned within one month of receipt.
We will need to verify your identity as part of this process using reasonable means. Generally, this is by letter or electronically by email.
You have the right to have any inaccurate information corrected or completed if incomplete. This can be made verbally to the advisor or in writing.
We will correct any data we hold within one month of being notified. We will not charge to amend or correct your data unless it is excessive.
We may need to verify your identity in order to make the requested changes.
If we have provided this information to other parties, we will contact each of them individually to update their records of your data.
You have the right to have your personal data erased. This is known as your right to be forgotten. Such a request can be made either in writing.
We will respond to any request within one month of receipt of the request.
We will not charge a fee for erasing your data. We will also need to verify your identity of each individual person exercising the right to be forgotten.
You have the right to request that we restrict or stop using your personal information. We may continue to store the information but will stop using it.
Your request can be made in writing and will be responded to with undue delay and no later than one month from the date of request.
You have the right to object to your personal data being used. If you wish for us to stop using your personal data, we will do so without delay.
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:
Information Commissioner’s Office
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
This Policy shall be governed and construed in accordance with the laws of England and Wales without regard to its conflict of law provisions.